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What do I do if my storm sewer grates are plugged or there is flooding on my street?
Minor storm flooding events can occur during heavy rainfalls or in times of rapid snowmelt, typically where storm drains have become blocked. If you encounter a flooding problem on City streets, please contact us as soon as possible. The City will dispatch a Stormwater crew to inspect and clear the problem.

Contact us at (509) 764-3951, Monday – Friday from 7:30 a.m. to 4 p.m. For issues after hours or on weekends/holidays, please contact MACC Dispatch at (509) 762-1160.

To minimize or prevent flood events, follow these easy three steps:
• Know where the storm drains on your street are
• Keep leaves and snow clear of drain grates
• Call us when you observe a problem

Stormwater Division

Show All Answers

1. What is stormwater?
2. Why is storm water an issue? We live in a semi-arid area.
3. What do I do if my storm sewer grates are plugged or there is flooding on my street?
4. Who do I call with questions about the storm water charges on my utility bill?
5. Why is stormwater runoff a problem?
6. What’s the difference between a storm drain and a sewer drain?
7. Where does water pollution come from?
8. Who do I report drainage/flooding/pollution problems to? What are some examples of drainage problems?
9. What are the goals of Moses Lake’s stormwater program?
10. What is a Stormwater Utility? What kind of services does the City provide?
11. How can I be exempted from the stormwater charges?
12. How can I reduce my fee?