Discontinue Utility Service Request

city offices are temporarily closed to the public until further notice due to Covid-19 Pandemic.  utility staff are available to assist via phone and email. we can be reached at (509) 764-3715 or (509) 764-3719  or ub@cityofml.com.  the utility payment drop box located behind the city annex building at 321 s. balsam st. is available to submit payment or utility request forms.  

While offices remain closed please note, in lieu of notary requirements for utility forms a copy of government issued photo id will be required.

Required Forms

Discontinue Utility Services Request (PDF)

The following are required for termination of utility services:

  • Complete and submit a Discontinue Utility Services Request (PDF) in person to the Utility Department, 401 S. Balsam, Moses Lake, WA 98837. Valid government issued photo ID is required.
  • Utility services cannot be cancelled over the phone.
  • If you are requesting discontinuation of utility services remotely or cannot come into our office please submit a notarized Discontinue Utility Services Request (PDF) form.
  • All past due amounts for utility services constitute a lien on the real property which will secure the amounts due. Cancellation of utility services to the property will not release any lien for amounts due (Municipal Code 13.12.060 (PDF), 8.08.133 (PDF)).